KGH 3 West – Neonatal Intensive Care Unit

Client: Interior Health Authority
Location: Kelowna, BC

The project involved the renovation of the Maternity Unit (3 West) at Kelowna General Hospital. This renovation included the nursery and ancillary spaces. The design intent was to meet the most current standards within the limitations of the available space and services. This was achieved through an interactive design process involving the staff at the hospital.

The project outcomes included creating a nurturing and progressive environment which recognizes the unique needs of new parents, newborns, siblings and extended family. The renovation project was to create an environment which allows for the provision of family centred maternity and newborn care, and to improve the functionality of the existing workspace for health care professionals.

To achieve the project goals, the scope of work included the relocation of the nurse station to the unit entrance to improve flow of visitors and patients and facility security measures. A new nursery with L1 and L2 levels of care servicing the region was implemented. The nursery space was reconfigured to improve patient flow and to enhance care. A private room was added which allows for the provision of care to an acutely ill newborn of for the required isolation precautions. A centrally designed storage area allows for easy accessibility by nursing and material management staff, which is also secure from patients and visitors. The project included the development of a consultation room to provide breastfeeding support to new mothers. A multi-use treatment room for physicians and nursing staff was developed to provide care to obstetrical, gynaecological surgery patients and newborns. A new waiting area located near to the labour and delivery area as well as the ward now accommodates visitors. This area recognizes the presence and role of extended family and siblings. A patient lounge with food preparation space was designed as part of the circulation to allow for maximization of space. Space for a staff lounge has been provided in the unit to allow staff to take their entitled breaks and continue to be readily accessible during times of high volume and/or acuity.

The unit was designed as a warm environment, to be inviting to parents and to provide optimum privacy and comfort for families. It encourages families to be together and to participate in the events of the labour, birth and postpartum period. Functionality, in terms of providing quality care to mothers and babies, was of the utmost importance throughout the delivery of this project.

Thinkspace (formerly Renaissance– GHMA) was the prime consultant and was retained to complete a master plan for the maternity/nursery renovations. The Obstetrics area was completed under a separate project.


206 - 1470 St. Paul St.
Kelowna, BC V1Y 2E6
(250) 762 2503


300 - 10190 152A St.
Surrey, BC V3R 1J7
(604) 581 8128